AIT Assist for websites, portals, and customer systems
Let clients subscribe, configure, and install a governed AI assistant that answers, routes, drafts, hands off, and records evidence across every customer interaction.
An AI employee inside their communication platform
AIT Assist is the installable assistant. Behind it is AfriRoute's customer engagement platform: channels, AI services, approvals, audit, handoff, and enterprise system integrations.
Configure, test, and publish without a developer for every change
Create the agent
Choose a support, marketing, sales, collections, developer, or contact-center template.
Connect knowledge and tools
Upload documents, connect CRM or ticketing, define permitted actions, and set approvals.
Test before publish
Run language, safety, knowledge, and policy checks before the assistant reaches customers.
Easy for small teams. Controlled enough for enterprises.
Website widget
Copy one script tag, allowlist domains, choose languages, and publish from AI Studio.
Portal plugin
Embed AIT Assist inside customer portals, CRMs, ERPs, dashboards, and internal tools.
API and webhooks
Use REST APIs and webhooks for ticketing, approvals, handoff, analytics, and custom workflows.
Amharic first, then the broader launch language set
AIT Assist puts Amharic at the top of the experience while keeping production speech and automation gated by language quality, approval rules, and local evals.
AIT Assist is the installable front door
The same runtime powers support, marketing, sales, contact center, collections, developer help, and knowledge-base automation.
Add AIT Assist to your customer journey
Start with a website widget, then expand to WhatsApp, email, SMS, Telegram, voice, and internal systems as the workflow matures.