Global PlatformCommunications, payments, and governed AI infrastructure
EnglishDocsSupportLogin
A
AfriRouteConnect Platform
Products
Platform
Enterprise
Developers
Markets
Company
Pricing
Book a DemoGet Started
Pricing
Sign InCreate Account
AI-powered CPaaS and customer engagement infrastructure

Communications, Payments, and AI Infrastructure

AfriRoute helps telecoms, banks, enterprises, partners, and developers build trusted customer engagement across SMS, WhatsApp, email, voice, USSD, payments, and AI-powered workflows from one unified platform.

Book a DemoCreate account
View documentation →
CountriesTelecomProductsEnterprise
142M+
API events modeled
sandbox + evidence data
54
African markets mapped
coverage model
<200ms
Median latency target
regional API path
99.9%+
Uptime target
monitored services
Live model
142,059,384
api-playground.ts
// Send an SMS to Kenya
const response = await client.messaging.send({
  to: '+254712345678',
  from: 'AfriRoute',
  body: 'Your verification code is 4829. Expires in 5 mins.',
  region: 'ke' // Optimized routing
});

console.log(response.status);
Route policy
Country rules1
Sender ID2
Best route3
Fallback4
Evidence5

Platform scope

Sandbox now. Production by approval.

Immediate

API sandbox, docs, test keys

Gated

Live routes, telecom, SSO, AI

One platform, your path

Start with what you need today

Choose your role and explore a common workflow.

Try an outcome

See AfriRoute in action

Pick a workflow and see how policy, channels, and AI work together.

Live workflow preview

Send an OTP

Verify a customer in seconds with policy-based routing and delivery receipts.

Policy checkSMS ? voice fallbackDelivery receipt
Mission-critical workflows

Built for mission-critical use cases

Keep the trusted industry story up front: regulated teams need communications that are resilient, auditable, and ready for real operational workflows.

Africa-first communications dashboard with OTP, USSD, voice, and WhatsApp routing
Financial rails

Banking & Financial Services

USSD reliability designed for unbanked populations in low-connectivity regions. Session persistence, offline resilience, and regulator-aligned audit trails.

OTP delivery / USSD banking / Mobile money
Africa communications network with messaging, WhatsApp, voice, and notification channels
Delivery events

Logistics & Delivery

Unified API for SMS and WhatsApp notifications. Launch delivery tracking across multiple countries with a single integration.

Multi-channel alerts / Delivery receipts / Webhooks
Africa-first governed communications dashboard for regulated services
Regulated services

Healthcare & Government

Sensitive data handling with strict governance. Role-based access, audit logging, and AI decision traceability for regulated environments.

RBAC / Audit logs / Data residency
One identity system, many role-specific paths

AfriRoute is built in layers, not as a generic message sender.

Traditional CPaaS moves messages. AfriRoute helps organizations achieve business outcomes through communications, automation, and trust controls.

Communications infrastructure

Messaging, voice, USSD, email, verification, payments, airtime, routing, and contact center rails through one platform.

Trust and governance

Consent, DND, approvals, audit trails, evidence packs, policy enforcement, data residency, and human review controls.

AI and workflow automation

AI agents, conversational automation, human escalation, and multi-channel journeys built on governed infrastructure.

Industry copilots

Outcome-focused workflows for collections, support, KYC, onboarding, and future regulated operations.

Sandbox first, production later

Signup creates identity and sandbox access. Trust is earned through approval.

Every account starts with one user, one organization, a membership, a tenant, and a sandbox project. Production access is gated by the account type, verification status, and approval workflow.

Start in sandboxReview onboarding

Business

Immediate sandbox

Start with test messages, verification, campaigns, and customer communications. Production access requires basic review.

Telecom operator

KYC and commercial approval

Request operator, interconnect, carrier-route, or wholesale access. Production network access stays gated until approved.

Technology partner

Sandbox now, rights later

Build integrations, reseller motions, or white-label services. Commercial rights require partner approval.

Enterprise

Compliance track

Use sandbox and demo workflows first. SSO, compliance controls, admin expansion, and production access require approval.

Afriroute Verify

Local OTP delivery for Microsoft, Google, Meta, AWS, Salesforce, and African enterprises.

One compliance-gated verification platform for SMS, WhatsApp, Voice, and partner identity flows. Every send is checked against country licences before routing, then measured with delivery telemetry and evidence reporting.

Explore VerifyBecome an integration partner
Channels
SMS
WhatsApp auth templates
Voice fallback
Telegram handoff
Partner seams
Microsoft Entra
Google Firebase
Meta / WhatsApp
AWS End User Messaging
Salesforce
Okta / Auth0
GET /api/v1/verify/production-readiness

Verifiable production gate: database, migrations, partner credentials, approved licences, and observability must pass before launch.

Platform Pillars

Four foundations. Zero compromises.

Governance-First AI

Every AI decision is explainable, auditable, and governed by policy — with confidence thresholds, human override, and kill switches built in.

Learn more

Carrier-Grade Infrastructure

Multi-region carrier routing, SIP trunking, USSD resilience, and circuit-breaker patterns — built for the regulatory complexity of emerging and developed markets.

Learn more

Communications + Payments Unified

One API surface for messaging, voice, USSD, mobile money, and contact center — consistent auth, webhooks, and resource models across every channel.

Learn more

Audit-Ready by Design

Tenant isolation, RBAC, immutable audit trails, approval workflows, and exportable compliance reports — regulated industries ship faster, not slower.

Learn more
100M+
Designed Monthly Capacity
Worldwide
Coverage Footprint
Growing
Carrier Partnerships
99.9%
Uptime Target
Open
Developer Platform
Enterprise-grade security:
SOC 2 Type II (2026)
ISO 27001 (in progress)
PCI-DSS (roadmap)
GDPR Ready
Trust Center

BUILT FOR THE WORLD'S MOST DEMANDING INDUSTRIES

Banking & Fintech
Telecommunications
Government & Public Sector
Healthcare
Logistics & Delivery
Retail & E-Commerce
Banking & Fintech
Telecommunications
Government & Public Sector
Healthcare
Logistics & Delivery
Retail & E-Commerce

Infrastructure powering reliable delivery
across regions

From fintech to logistics and public services, teams build on AfriRoute's programmable infrastructure to scale communications and payments with governance and operational visibility.

99.9%+
Uptime Target
<200ms
Median API Latency
Banking & Fintech

Secure OTPs, transaction alerts, and payment orchestration.

E-Commerce

Order updates, delivery tracking, and marketing automation.

Healthcare

Appointment reminders, telemedicine links, and patient alerts.

Logistics

Driver coordination, shipment status, and proof of delivery.

Choose Your Path

The website now centers on the journeys teams actually use to evaluate AfriRoute: countries, telecom, products, enterprise rollout, developers, and AI.

Countries

Browse market-by-market rollout context, carrier coverage, and launch guidance.

Open journey

Telecom

Operator-grade routing, interconnect, and commercial rollout for telecom teams.

Open journey

Products

Explore messaging, voice, USSD, payments, and contact center APIs.

Open journey

Enterprise

Start from regulated-industry playbooks for banks, governments, and support teams.

Open journey

Developers

Get SDKs, quickstarts, webhooks, and implementation guides.

Open journey

AI Platform

Review governed AI agents, automation controls, and audit-ready execution.

Open journey

Trust Center

Review security posture, compliance controls, audit evidence, and data residency commitments.

Open journey
Born in complex markets, built for worldwide scale

Built for telecom realities,
shipped globally.

AfriRoute started by solving hard delivery, governance, and AI automation problems in complex, regulated markets — then scaled the same operator-grade approach worldwide with regional routing, intelligent agents, compliance posture, and audit-ready telemetry.

Global Carrier Coverage

Expanding direct carrier integrations across Africa, Middle East, and Europe — no aggregator chains.

USSD Excellence

Offline-resilient sessions and feature phone optimization for mass-market reach.

Regulator-Ready

Audit trails, data residency controls, and compliance features built for central banks.

Explore the reference architecture
Africa map
Ethiopia
South Africa
Interconnected by design
Pan-African footprint

Infrastructure & AI APIs

Carrier-grade APIs with intelligent routing, AI automation, and governance built in — not bolted on. One unified surface for messaging, voice, payments, and contact centers.

Messaging API

Programmable SMS, WhatsApp, Telegram, and Email with intelligent routing, delivery receipts, and sender management.

Voice API

Carrier-grade voice infrastructure: SIP trunking, programmable IVR, call recording, and real-time transcription.

Contact Center API

Build or embed contact center capabilities: queuing, routing, agent SDKs, and quality monitoring.

USSD Gateway

Session-based USSD infrastructure for feature phones, with offline resilience and operator-level integration.

Payments API

Mobile money rails, card processing, collections, and disbursements with reconciliation webhooks.

Airtime API

Programmatic airtime and data bundle distribution across mobile networks in Africa and beyond.

Conversational AI

Deploy AI agents across channels with human handoff, context persistence, and governance controls.

Built for Real-World Deployments

Regulated industries need more than just API keys. They need governance, auditability, and local compliance built-in.

View all solutions

Telecoms

Carrier-aware routing, governance controls, and operational visibility across messaging, voice, and USSD.

  • Policy-based routing & failover
  • Regulator-friendly audit trails
  • USSD resilience for low-connectivity journeys
Explore Telecoms solutions

Banks & Fintech

Secure customer communications and payment orchestration with traceability across channels.

  • OTP and transactional alerts
  • Collections & payment status events
  • RBAC, approvals, and audit evidence
Explore Banks & Fintech solutions

Government services

Citizen communications at scale with controlled templates, reporting, and inclusive channel coverage.

  • USSD-first and SMS fallback patterns
  • Controlled messaging templates
  • Operational reporting and exports
Explore Government services solutions
checkout_flow.ts
typescript
1// Initialize the AfriRoute SDK
2const afriroute = new AfriRoute({
3 key: process.env.AFRIROUTE_KEY
4});
5
6// Trigger a payment request
7const payment = await afriroute.payments.charge({
8 amount: 5000,
9 currency: 'NGN',
10 channel: 'mobile_money',
11 customer: {
12 phone: '+2348012345678',
13 email: '[email protected]'
14 }
15});
16
17console.log('Payment initialized:', payment.id);
Developer First

Designed for Developers.
Built for Scale.

One SDK, consistent auth, real-time webhooks, and AI-ready primitives. Integrate messaging, voice, payments, and AI agents without wrestling with telco protocols.

Single integration for all MNOs
Real-time webhook events
AI agent deployment with governance controls
Sandboxed testing environment with mock peers
Team management & audit logs
Read the Documentation
Developer resources

Start fast with docs and predictable primitives: auth, webhooks, sandbox patterns, and SDKs.

Quickstart
Step-by-step guide to send your first message.
API Reference
Endpoints and request/response patterns across products.
SDKs & Libraries
Node, Python, and more with examples.
Webhooks
Event schema, retries, signatures, and best practices.

Bank-Grade Security · AI Governance · Compliance

SOC 2 Type II (2026 target)
ISO 27001 (in progress)
GDPR Ready
PCI-DSS (roadmap)
AI Governed

Ready to build AI-powered communications
infrastructure that scales?

Start free with 100 SMS/month. Upgrade for enterprise volume, AI agents, governance controls, and committed SLAs.

Get Started FreeContact Sales

No credit card required · Governance-first · GDPR Ready · AI Decision Traceability

AI-Powered Infrastructure

Intelligent Agents Built Into the Platform

AfriRoute treats AI as a first-class infrastructure layer — not a bolt-on. Deploy governed AI agents across every channel with explainability, human override, and kill switches.

AI Chatbot Agent

Omnichannel support automation across SMS, WhatsApp, email, web chat, and voice—built with escalation and auditability.

Voice AI Agent

Speech-to-text, dynamic IVR routing, call summaries, and sentiment analysis with consent-aware governance.

Routing Optimization Agent

Latency/cost/QoS-aware routing across messaging, voice, payments, and USSD with deterministic fallback paths.

Fraud & Abuse Detection Agent

Spam/fraud detection, rate anomaly detection, and policy enforcement with explainable decisions and manual override.

Analytics Insight Agent

Traffic insights, anomaly detection, forecasting, and read-only aggregated analytics under strict tenant isolation.

Explore AI PlatformAI Governance Framework
Governance-first AI

Trusted AI-led infrastructure—built for regulators and enterprises

AfriRoute treats AI as a first-class infrastructure plane: identity, permissions, SLAs, audit logs, confidence thresholds, human override, and kill switches. Every decision can be traced and exported as evidence.

Explore AI GovernanceVisit Trust Center
Manifesto highlights
Canonical
Policy always overrides intelligence
Every AI action is accountable & auditable
Explainable decision traces (why this route/agent/fallback)
Mandatory escalation via confidence thresholds
Kill switch per queue / tenant / channel / region

Frequently Asked Questions

AfriRoute dispatch

Product launches, market moves, and customer growth ideas worth opening.

Join the AfriRoute newsletter for practical rollout notes, operator and market updates, messaging playbooks, and launch-ready ideas across voice, USSD, payments, and AI-powered communications.

Launch Notes
Fresh product releases and roadmap movement.
Market Signals
Country, operator, and rollout insights that matter.
Growth Plays
Messaging and engagement ideas for real campaigns.
Subscribe

Get AfriRoute in your inbox

One practical email stream for builders, operators, and commercial teams. No generic noise.

Why subscribe
Launch alerts, platform ideas, operator context, and deployment guidance for teams moving fast.
Trust CenterSecurity, compliance, and audit posture

Products

  • Messaging API
  • SMS
  • WhatsApp Business
  • Voice API
  • USSD
  • Payments
  • AIT Assist
  • AI Chatbots

Platform

  • Countries
  • Telecom
  • AI Platform
  • Network
  • Onboarding
  • Unified API
  • Security

Solutions

  • Financial Services
  • E-Commerce
  • Healthcare
  • Government
  • Enterprise

Developers

  • Documentation
  • API Reference
  • SDKs
  • Quickstart
  • Status Page
  • Community

Company

  • About Us
  • CareersHiring
  • Blog
  • Partners
  • Trust Center
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Commercial License
  • SLA
A
AfriRoute
© 2026 AfriRoute Communications Platform. All rights reserved.
SOC 2 (2026)99.9%+ Uptime TargetGlobal Coverage

AfriRoute is a global Communications Platform as a Service (CPaaS), infrastructure, and AI orchestration platform built for high-regulation and high-resilience markets. Programmable APIs for messaging, voice, USSD, mobile money payments, and contact center operations. Born in Africa. Built for the world's most complex markets. AfriRoute is not affiliated with mining, logistics, commodity intelligence, or precious metals businesses using a similar name.