Direct Ethio Telecom integration · Addis Ababa data residency · SMS, Voice, USSD, WhatsApp, Email, Payments, AI & Contact Center — all through one unified platform with Amharic-native support and local Birr billing.
Every channel an Ethiopian enterprise needs — from SMS to AI chatbots — with direct carrier integration, local data residency, and Amharic-first design.
Direct Ethio Telecom SMPP connection. Amharic/Ge'ez encoding, alphanumeric sender IDs, delivery receipts, and DND management.
Programmable voice with local CLI numbers, multi-level IVR, call recording, transcription, and Amharic TTS.
Session-based USSD for 100% subscriber reach — no internet required. Banking, surveys, and airtime services.
Official WhatsApp Business API with template management, media messages, and interactive buttons in Amharic.
Transactional and marketing email with deliverability monitoring, template builder, and engagement analytics.
Telebirr, CBE Birr, Amole, and bank transfer orchestration. Collections, disbursements, and reconciliation.
Cloud contact center with agent dashboards, intelligent queuing, quality monitoring, and supervisor tools.
Programmatic airtime and data bundle distribution for Ethio Telecom subscribers. Instant top-up via API.
Clean, consistent APIs across every channel. Pick a service and see the code.
1import { AfriRoute } from '@afriroute/sdk';2const client = new AfriRoute({ apiKey: process.env.AFRIROUTE_KEY! });34const msg = await client.messages.create({5 to: '+251911223344',6 from: 'AfriRoute',7 body: 'የይለፍ ቃልዎ ኮድ: 482910',8 channel: 'sms',9 region: 'et', // route via Addis PoP10 locale: 'am', // Amharic encoding11});1213console.log(msg.sid, msg.status); // SM123… → deliveredAI, automation, analytics, security, and developer tools — embedded across every service, not bolted on. Designed for Ethiopian regulatory requirements and enterprise scale.
Multi-language AI chatbots (Amharic, Oromo, Tigrinya, English) deployed across SMS, WhatsApp, USSD, and Voice. Sentiment analysis, intent detection, and seamless human handoff.
Low-code/no-code automation: OTP retry chains, payment reminders, escalation flows, and event-driven triggers — no redeployment required.
Real-time dashboards for every channel. Per-route delivery analytics, cost optimization reports, SLA monitoring, and regulator-ready audit exports.
Enterprise-grade RBAC, IAM, audit trails, encryption at rest & in transit, IP allowlists, and Ethiopian regulatory compliance (ECA, NBE).
Everything is configurable — routes, pricing, country rules, channel availability, rate limits, compliance rules — without redeployment or downtime.
REST APIs, SDKs (Node.js, Python, Java, .NET), webhooks, sandbox environments, CLI tools, and comprehensive documentation.
Ethiopia's telecom landscape is unique — a single-carrier market with Ethio Telecom as the primary operator. International aggregators struggle with latency, delivery failures, and compliance gaps. AfriRoute is purpose-built for this reality.
No aggregators, no middlemen. Direct connection to Ethio Telecom infrastructure for maximum reliability.
All Ethiopian data stays in Ethiopia. Full compliance with data sovereignty requirements.
Built for a market where 60%+ of mobile users rely on feature phones. USSD is a first-class citizen, not an afterthought.
Native Amharic, Afaan Oromo, Tigrinya, and Somali support across all channels — encoding, TTS, NLP, and chatbots.
Pre-approved sender IDs, ECA-compliant routing, NBE reporting support, and lawful intercept readiness.
From fintech to government, organizations across Ethiopia rely on AfriRoute for mission-critical communications.
Secured mobile wallet logins with sub-3-second OTP delivery across all Ethio Telecom subscribers, replacing an unreliable international SMS aggregator.
Deployed interactive USSD health surveys reaching rural populations without smartphone or internet access, supporting Amharic, Oromo, and Tigrinya.
Replaced expensive international routes with direct local delivery. Automated ride notifications, OTPs, and driver alerts cut costs by nearly half.
Multi-channel repayment reminders via SMS and USSD with Telebirr payment links. Automated escalation from SMS → Voice call for overdue accounts.
24/7 monitoring, dedicated account management, and enterprise-grade SLAs — with Ethiopia-focused domain experts.
Round-the-clock Network & Security Operations Center monitoring all Ethiopian routes
Enterprise clients get a named account manager with telecom and banking domain expertise
Automated alerting, escalation runbooks, and SLA-backed resolution targets
For national-scale deployments, on-site technical support and integration assistance
Financial service credits for any downtime below guaranteed thresholds
Structured onboarding, API workshops, and change management support
Automatic failover and disaster recovery across redundant infrastructure
Brand the platform as your own for telecom VAS, BPO, and reseller models
AfriRoute integrates with core banking systems, mobile money providers, government platforms, CRMs, ERPs, and telecom VAS systems — including SOAP-to-REST abstraction for legacy Ethiopian infrastructure.
Join the enterprises, fintechs, and government agencies using AfriRoute to power mission-critical communications in Ethiopia. Start with a free sandbox or talk to our solutions team.
No credit card required · Free sandbox · 5-minute onboarding