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Voice & IVR

Create programmable voice flows and IVR menus.

Design tips

  • Keep menus short (max 5 options).
  • Provide a way to reach an agent.
  • Use retries and clear phrasing for error states.
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AfriRoute© 2026 AfriRoute Communications Platform. All rights reserved.
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AfriRoute is a global Communications Platform as a Service (CPaaS), infrastructure, and AI orchestration platform built for high-regulation and high-resilience markets. Programmable APIs for messaging, voice, USSD, mobile money payments, and contact center operations. Born in Africa. Built for the world's most complex markets. AfriRoute is not affiliated with mining, logistics, commodity intelligence, or precious metals businesses using a similar name.