Voice & IVR

Programmable voice calls, IVR flows, and call events via webhooks.

Guides

IVR

Menus, retries, and human handoff.

Contact Center

Queues, routing, and agents.

Recording

Enable recording where permitted.

Events

Track call progress and completion.

Call flows

Build IVR menus and route calls to agents or automated flows based on input.

Recording

Enable call recording where legally permitted and store recordings securely.

Live Examples

cURL

bash

1curl -X POST BASE_URL/api/v1/channels/voice/call/make \
2  -H "X-API-Key: YOUR_API_KEY" \
3  -H "Content-Type: application/json" \
4  -d '{
5    "to": "+251911234567",
6    "from": "+251900000000",
7    "webhookUrl": "https://example.com/webhooks/voice"
8  }'

Demo-mode examples are safe to run and show request shapes.

Voice & IVR

Programmable voice calls, IVR flows, and call events via webhooks.

Guides

IVR

Menus, retries, and human handoff.

Contact Center

Queues, routing, and agents.

Recording

Enable recording where permitted.

Events

Track call progress and completion.

Call flows

Build IVR menus and route calls to agents or automated flows based on input.

Recording

Enable call recording where legally permitted and store recordings securely.

Live Examples

cURL

bash

1curl -X POST BASE_URL/api/v1/channels/voice/call/make \
2  -H "X-API-Key: YOUR_API_KEY" \
3  -H "Content-Type: application/json" \
4  -d '{
5    "to": "+251911234567",
6    "from": "+251900000000",
7    "webhookUrl": "https://example.com/webhooks/voice"
8  }'

Demo-mode examples are safe to run and show request shapes.